Still have not received my plugin activation

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contrafibbularities
Posts: 9
Joined: Sun Jun 06, 2010 10:59 am

Still have not received my plugin activation

Post by contrafibbularities »

Hello,

I ordered two plugins on Monday, February 24, 2020 (Powerspline and Floor Generator).

I still have not received my activation.

Could someone at C4DZone please look into this and help me get my activation codes?

Thank you!

Cheers,
Wolfgang

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masterzone
Site Admin
Posts: 8957
Joined: Fri Sep 17, 2004 5:34 pm
Location: Verona

Re: Still have not received my plugin activation

Post by masterzone »

Hi, sorry about that, we put always big attention about all of your costumers. Usually when we got emails with c4d serials our developer send you the activation in a few Horus...

Please could you tell me your order number? and another question: did you download your plugins from your shopping area and followed all instruction how to get your plugins active?
Both plugins must be activated by send to us your c4d serial or license export (R21) for the activation :)
Let me know and sorry about that.

Alex

EDIT:

I found your order number (162604) and I see that you already downloaded your items. We need some data from you for finish the activation. Please pay attention to the PDF Activation that follow the plugin archive. As I wrote we need your C4D serial or R21 licensing export, please follow the PDF :)
You can replay to the order email or write your data with order number to: info@c4dzone.com :)

contrafibbularities
Posts: 9
Joined: Sun Jun 06, 2010 10:59 am

Re: Still have not received my plugin activation

Post by contrafibbularities »

Hi,

ok, thank you for letting me know. I didn't know who to contact, so I created this thread here. I will reply to the order e-mail, sending you my serial.

Thanks for the quick response!

Cheers,
Wolfgang

User avatar
masterzone
Site Admin
Posts: 8957
Joined: Fri Sep 17, 2004 5:34 pm
Location: Verona

Re: Still have not received my plugin activation

Post by masterzone »

Don’t worry we got your email right now and forwarded to “Salvatore” (the developer of your purchased plugins) :)

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